Dec 26

As I have been saying…

From Delawareonline.com

December 26, 2009

Delaware’s broadband not quite up to speed

Initiatives under way to expand rural service

By DAN SHORTRIDGE
The News Journal

Ray and Barbara Pettyjohn are stuck in a technological no-man’s land.

They live on a rural road between Georgetown and Millsboro, about a mile each way from the nearest high-speed Internet connection.

So when Ray has to process payroll online for his school bus business, Barbara has to take their laptop into Georgetown to hook up to a wireless access spot.

Local companies offering broadband access “want an arm and a leg and a small fortune to run it down here for us,” Ray Pettyjohn said. “Here we are, in limbo.”

The couple is far from alone. Rural areas run far behind more urban and developed regions of the country in having access to high-speed Internet, which has become less of a luxury and more of a necessity for doing business, taking courses and conducting research — let alone entertainment and idle time-wasting activities.

But two initiatives are hoping to lay the groundwork for changing that state of affairs here.

Delaware’s technology agency was recently awarded a $1.5 million grant to map out the state of broadband access and plan for future expansions, and a project spearheaded by the University of Delaware focusing on Sussex County brought stakeholders together at a workshop over the summer to discuss the state of broadband.

Part of the challenge in discussing high-speed Internet access is that authorities and researchers don’t have a lot of data about where and how it currently exists, said Troy Mix, an assistant policy scientist with UD’s Institute for Public Administration.

“You can kind of talk about all these things in generalities — yeah, there are pockets where there aren’t connections, [but] by and large across the U.S., policymakers don’t have a great picture of where broadband is and isn’t, who’s using it and who isn’t,” said Mix, who helped organize the Sussex Broadband Project to bring groups and agencies together. “It’s tough to address an issue if it’s not really well-defined.”

That effort will start here in Delaware next year, funded by a federal grant awarded last month to create an interactive broadband map, said Michael Hojnicki, chief customer officer for the state Department of Technology and Information.

The final product will include a searchable public database, detailed down to the census block, of where access is available. Internet providers will be responsible for updating the map regularly and keeping it current, Hojnicki said.

The initiative is important to more than just technology enthusiasts or Internet geeks. Broadband access is increasingly important to residents and companies looking to move to an area, Hojnicki and Mix said.

“Broadband access can help drive economic development and recovery,” Hojnicki said.

Mix said the emerging reality is that broadband needs to be considered part of a community’s services, just like roads and other public works.

“You need to add broadband infrastructure to the list with drinking water and wastewater,” he said. “Everything from online banking and booking a trip online, to getting your GED or pursuing higher education, or staying in touch with your grandmother who lives out of state and doing it over a video … you need broadband Internet for most of those applications.”

Brian Parton of Felton is one of those people located outside standard service Internet service areas. He said the low number of houses on his road makes it impractical for Comcast to run cable to the area, and it’s too far for DSL service as well.

He’s tried satellite Internet, but said it can be slower than dial-up access via a phone line, and expensive to boot.

“On average, if I wanted to watch a 30-second video, it takes about 45 minutes to download so I can watch it,” Parton said.

Internet providers say they are expanding to serve as big a market as possible. Comcast has invested more than $100 million since 2001 in its Delaware network, and this year sped up its services to include “wideband” technology in Kent and Sussex counties, said spokeswoman Aimee Metrick.

Part of the money headed to the state, about $470,000, is designated for broadband planning efforts. The state can’t fund broadband expansions itself, Hojnicki said.

“We’re just looking for those ideas that we didn’t think about … ‘OK, we have an area in the state that is unserved or underserved, what can we do?’ ” he said.

OK, rather then using 1.5 million to DISCUSS it, I could use a 10K grant to actually get the cable to  my house and those of my neighbours – many of whom have children who could really use it for school and such.

5
comments

5 comments!!!

  1. Brian Shields says:

    Here’s a clue. If you see a whole street of houses with a satellite dish.. there might be no cable access.

  2. meatball says:

    “OK, rather then using 1.5 million to DISCUSS it, I could use a 10K grant to actually get the cable to my house and those of my neighbours – many of whom have children who could really use it for school and such.”

    Expanding 3G and later 4G networks would be more practical, cost effective, and faster (as in connection speeds). Plus I understand Comcast is the worst for customer service. Funny story. I’ve had Direct TV service for a couple of years (DishNetwork prior to that). A friend was complaining to me about how poor Comcast’s customer service was and then asked how Direct TV’s was. Honest answer: I don’t know, I’ve never had to call customer service, not one time in 15 years to either Dish or Direct. Says alot I think.

  3. redwaterlily says:

    I never had trouble with comcast internet and prefer hard wired cable internet over any other. it is A LOT cheaper and there are no limits as there are on wireless plans and I can share it with everybody in the house. I don’t need 3g or 4g -don’t care about iphones and blackberries – I want access in any weather, reliable so I can take classes online again.
    DirecTV SUCKS – they only give me the channels THEY decide are ok, we cannot get local channels in Sussex County, and the sports coverage stinks if you aren’t into football.
    My opinion anyway.

  4. meatball says:

    Wow. 3G isn’t just for blackberries and such. It is capable of 14Mbit/sec downloads in our Sussex County area right on your laptop (or desktop if you want)with no data limits. My bride uses hers literally all over the county to download huge blocks of data for her job. You can network a 3G modem for multiple users as well.

    As for satellite services, if the weather is bad enough to block your reception, you probably should turn the TV off and unplug it no matter what source your signal is coming from. Comcast is rated poorly by its own customers for customer service. I think their advertising now says they are making a major push to correct this (duh?).

    You can get all the local channels in digital and can access them right on the guide. I don’t watch them though, for news and events it is much faster to go to WBOC’s website. My wife dvr’s her soaps off of whatever network BOC is. Sports I don’t watch, so I really can’t speak to that. (shhhh, don’t tell them I told you, but you can get around that multiple reciever thing pretty easily. Split your coaxial like normal and use an IR remote).

    “they only give me the channels THEY decide are ok,” is that true? I didn’t know Comcast was offering ala carte. That truly would be a big advantage. At .50c per channel, my bill would be like $5.00.

    All in all, I guess it is a matter of opinion like you say, but I’ll keep my dish

  5. redwaterlily says:

    With offering only the channels they decide I should have I mean DirecTV – they advertise having this great sport lineup for all sports fans – well, they don’t have anything I like. I don’t watch Football or baseball, I watch the niche sports. Cycling, Skiing, bull riding (PBR), Luge – actually, most winter sports that are not considered “extreme sports”. Comcast blocks satellite users from having local channels in Sussex County. Since I don’t have a choice and HAVE to use Satellite, I am screwed and am effectively cut off from the emergency broadcasting system – THAT SUCKS.

    As for the 3g – there is no such thing as unlimited internet via air card – check with your provider. The limit is fairly high, but with 3 people in the house, if we were to share an account we would run over. I checked on AT&T, Verizon, and Spring and they all had limits EVEN if they say unlimited – it isn’t really unlimited. If I was to stream TV and such I would run over (which is really what I am interested in so I can watch German shows and various sports that I like).